Answers to common questions about Jakk: AI Personal Trainer. Can't find what you need? Email us below.
Subscriptions are managed through Apple. Go to Settings → [Your Name] → Subscriptions on your iPhone, select Jakk, and choose Cancel Subscription.
In the app, go to Profile → Delete Account. This permanently removes your profile, programs, and workout history from our systems.
In the app, go to Profile → Data Export to download a copy of your data.
Try closing and reopening the app first. If the issue persists, email us with your account email and a brief description and we'll look into it.
Yes, optionally. You can enable or disable this at any time in Settings on your device or within the app.
Email us at jasonmtaft@gmail.com and we'll get back to you as soon as we can.